This notice is to inform you of Unscheduled Maintenance for the Pokémon TCG Online game client.
The development team has identified an issue with communication between the shop server and the game server. Any items that have been redeemed recently and have not appeared in players' Collections should appear once maintenance is complete.
When: May 14, 2013 - 2:00pm PDT
Duration: The maintenance on May 14th is now complete. We will update the Maintenance notification box which appears in the upper right of the Pokémon TCG Online website should the duration of Maintenance change.
What time does Maintenance start in my time zone?
Pacific Standard Time is observed on the west coast of the United States of America, and is UTC -8 hours. We recommend using an online tool like the Time Zone Map at timeanddate.com to find your time zone.
What happens during Maintenance?
Maintenance allows the Development team to add new content, fix bugs, make critical server updates, and other important tasks. Players logged into the website can encounter errors during Maintenance. To prevent these errors from occurring, the Development team logs all players out at the beginning of Maintenance and locks the login server until Maintenance is complete.
As always, thank you for your patience and your support!