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  1. #1 1 of 4 Moderator Posts Click here to go to the next staff post in this thread.

    Exclamation Pokémon TCG Online - KNOWN BUGS

    This thread contains a collection of bugs which have been reported by the community and validated by the QA Team. These bugs have been logged into the bug tracking database and will be addressed by the Dev team in order of severity.

    CONTENTS
    Post #2 - Known Card Bugs
    Post #3 - Known Game Bugs
    Post #4 - Recent Bug Fixes

    If you have encountered an issue that does not appear in this thread, please report the it via the Open Beta & Support area of the forums, or the Pokémon Support Portal.
    Last edited by Prof_Mathis; 06-27-2013 at 10:56 AM.
    Mike Liesik
    Pokémon TCG Online Community Manager
    The Pokémon Company International

    Need help from the support team? Visit the support portal and submit a ticket!

  2. #2 2 of 4 Moderator Posts Click here to go to the next staff post in this thread.

    Post Known Card Bugs

    Last Updated: June 16, 2014

    General
    - If a player uses an attack which causes the attacking Pokémon to be shuffled into the player’s deck, damage counters placed by retaliation effects on the Defending Pokémon are not properly removed.

    HeartGold & SoulSilver
    No known issues

    HS—Unleashed
    Entei & Raikou LEGEND (#91): Incorrect text is displayed where this Pokémon's Weakness should be.
    Raikou & Suicune LEGEND (#93): Incorrect text is displayed where this Pokémon's Weakness should be.
    Suicune & Entei LEGEND (#95): Incorrect text is displayed where this Pokémon's Weakness should be.

    HS—Undaunted
    Smeargle (#8): Utilizing the Portrait Poké-POWER to play a Pokémon Center Lady Supporter card from the opponent's hand causes Smeargle to be removed from play.

    HS—Triumphant
    No known issues

    Call of Legends
    No known issues

    Black & White
    No known issues

    Black & White—Emerging Powers
    Swanna (#27): A successful Wing Dance attack prevents the effect of Arcanine's (Next Destinies #12) Blazing Mane Ability.

    Black & White—Noble Victories
    Victini (#14, #98): The Victory Star Ability is not activated by coin flips from Malamar's (XY #76) Mental Trash attack.

    Black & White—Next Destinies
    No known issues

    Black & White—Dark Explorers
    No known issues

    Black & White—Dragons Exalted
    No known issues

    Black & White—Dragon Vault
    No known issues

    Black & White—Boundaries Crossed
    No known issues

    Black & White—Plasma Freeze
    No known issues

    Black & White—Plasma Blast
    Reuniclus (#44): When the Barrier Attack is used, the tooltip panel displays, “any damage done to this Pokémon by attacks is reduced by 20,” instead of 30.

    Black & White—Legendary Treasures
    Victini (#23):The Victory Star Ability is not activated by coin flips from Malamar's (XY #76) Mental Trash attack.
    Reshiram (#114): This card's art is difficult to distinguish from the yellow background.
    Zekrom (#115): This card's art is difficult to distinguish from the yellow background.

    XY
    Pikachu (#42): The tooltip for Quick Attack displays incorrect text.
    Shadow Circle (#126): The tooltip that displays for Pokémon under the effect of Shadow Circle states that it has no Retreat Cost, where it should state that it has no Weakness.

    XY—Flashfire
    Seedot (#5): The Call for Family attack prompts the player to select two Basic Pokémon cards to put on the bench instead of one.
    Rapidash (#15): After a successful Agility attack, Krookodile (Black & White #65) can still prevent the use of one of the Defending Rapidash's attacks using the Torment attack.
    Durant (#61): Attacking with Chip Off while the opponent has four cards in their hand will discard one randomly.
    Lopunny (#85): After an unsuccessful Sitdown bounce attack the tooltip displays incorrect text.[/FONT][/COLOR]

    Black Star Promos
    Victini (BW32):The Victory Star Ability is not activated by coin flips from Malamar's (XY #76) Mental Trash attack.
    Last edited by Prof_Snow; 06-16-2014 at 07:24 AM. Reason: Update!
    Mike Liesik
    Pokémon TCG Online Community Manager
    The Pokémon Company International

    Need help from the support team? Visit the support portal and submit a ticket!

  3. #3 3 of 4 Moderator Posts Click here to go to the next staff post in this thread.

    Post Known Game Bugs

    Last Updated: May 26, 2014

    General
    - Inconsistent looping of Carousel View throughout the game client.
    - When an Active Pokémon LEGEND is Knocked Out, a benched copy of that Pokémon LEGEND cannot be switched to the Active position or zoomed.

    Chat
    - Mac users may have difficulties using the Social menu due to a conflict between the game client and the Thunderbolt Ethernet Bridge in the Mac operating system.

    Collection
    - Black Star Promos from the HGSS series which are not obtainable in the game appear when Show All is selected.
    - Sorting cards by set and card number results in all cards being sorted by card numbers without distinction between sets.
    - Play! Pokémon promotional cards do not register as promo cards and do not have distinguishable foil effects.
    - Xerneas-EX (XY07) and Yveltal-EX (XY08) are shown when the Collection is filtered to show Full Art cards.
    - The Portuguese versions of XY—Flashfire is not yet present in the game.

    Deck Manager
    - The “Games Since Last Edit” and “Wins Since Last Edit” fields do not update immediately when a deck is newly edited.
    - Some actions allow a user to add more than 4 copies of a card to a deck. Though the deck is listed as valid for play, users will be prevented from starting a match while that deck is selected.

    Options
    - Audio and videos settings previously applied may revert to default settings.
    - The menu music always plays when the user first logs into the game, regardless of volume settings.

    Profile
    - An incorrect set is displayed in the "Set Nearest Completion" field.

    Shop
    - The QR Reader is not compatible with all computer systems.

    Tournaments
    - When a player is awarded first place resulting from another player dropping out, incorrect prizes are given.
    - The Tournament Tickets granted upon logging into the game for the first time during the alpha testing period are not consistently displaying in a user's account balance, though the Tickets are still being granted.

    Trading
    - Players are able to place trade-locked cards into trade offers.
    - Countering large private trades may result in opening up the trade to the public.

    Trainer Challenge
    No issues at this time

    Versus Mode
    - When a player cancels a matchmaking attempt, they may be moved to another versus match while playing a later game.
    - The match timer may end the match 2-4 seconds too early.
    Last edited by Prof_Snow; 05-26-2014 at 02:07 PM. Reason: Update!
    Mike Liesik
    Pokémon TCG Online Community Manager
    The Pokémon Company International

    Need help from the support team? Visit the support portal and submit a ticket!

  4. #4 4 of 4 Moderator Posts Click here to go to the next staff post in this thread.

    Post Recent Bug Fixes

    Last Updated: May 22, 2014

    Known Card Bugs

    HS—Undaunted
    Smeargle (#8): Utilizing the Portrait Poké-POWER to play an N Supporter card from the opponent's hand results in the N card being returned to the opponent's hand after the function is complete.

    Black & White—Noble Victories
    Victini (#14, #98): The Victory Star Ability can no longer be activated when an opponent uses an attack which includes a coin flip.

    Black & White—Legendary Treasures
    Victini (#23): The Victory Star Ability can no longer be activated when an opponent uses an attack which includes a coin flip.

    Black Star Promos
    Victini (BW32): The Victory Star Ability can no longer be activated when an opponent uses an attack which includes a coin flip.

    Known Game Bugs

    Collection
    - French, Italian, German, and Spanish versions of the XY—Flashfire cards now properly appear in the game. Portuguese cards will be added in an upcoming game update.

    Deck Manager
    - Cards that are tagged as "New" cannot be used in a deck until the game client is restarted.

    Shop
    - Code cards from the Xerneas Pokémon League season have been temporarily disabled.
    - The error message displayed when a user attempts to redeem more than 11 codes in a single batch now contains the correct text.

    Tournaments
    - When a player is awarded first place resulting from another player dropping out, incorrect prizes are given.
    Last edited by Prof_Snow; 05-22-2014 at 03:23 PM. Reason: Bug fixes from May 22nd patch
    Mike Liesik
    Pokémon TCG Online Community Manager
    The Pokémon Company International

    Need help from the support team? Visit the support portal and submit a ticket!

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