*PLEASE READ* Concerning Website Code Redemptions 02/07/2013

[Prof_Steel]

We are aware an issue that occurred on February 6th and 7th, which prevented items redeemed on the website from appearing in the game client. We have disabled website redemptions while we investigate the cause of this issue.

Our records contain the full details of every redemption that occurred during this period and we are working to deliver these items to the affected players' accounts in the game client. We hope to have this matter resolved by the end of this week.

We apologize for this inconvenience and appreciate your patience.

[Prof_Mathis]

We ran a script last night which delivered the missing items to affected players' accounts. If you were affected by the issue described above and believe that you did not receive the correct items, please visit www.pokemon.com/support and create a ticket. Be sure you include the details of which items you redeemed and which items you are still missing.